Air ticket and package voucher once issued are non-refundable, non-reroutable and non-endorsable
Variations exists between different rooms and hotels. Sun N Sea Holidays cannot guarantee the decoration of the rooms and the services provided by the hotels.
Monday to Sunday: 10:00-19:00
General Holidays: 10:00-19:00 (closed on Lunar New Year, The day following the Chinese Mid-Autumn Festival and Christmas Day )
Sun N Sea Holidays and its operators shall not under any circumstances be liable, in contract, tort or otherwise, for:
Any of the expenses, damages or losses incurred or sustained by any tour participant which arise from or as a result of the delay or cancellation of any scheduled flight.
Any of the expenses, damages or losses incurred or sustained by any tour participant which arise from or as a result of changes in the travel programmes, routes or timetables, provided that, in the case of such changes which result in a decrease in the cost to the Sun N Sea Holidays, an amount equal and limited to such decrease only shall be refunded to the tour participants.
Any of the expenses, damages or losses incurred or sustained by any tour participant which arise from or as a result of the missing of the flight due to the tour participant's failure to comply with airline check-in and boarding procedures, and/or failure to comply with visa and health requirements of the countries they intend to visit.
It is expressly declared that all the airlines concerned, their servants, agents and affiliates are not liable, in contract, tort or otherwise, for any loss, damage or injury howsoever caused to the tour participants during the time in transit. The passenger ticket in use by such airlines, when issued, shall constitute the sole contract between the airlines and the purchaser of these tickets and/or the tour participants, and the tour participants shall be deemed to have full notice of the terms and conditions of such contractors.
It is also expressly declared that the Sun N Sea Holidays and its operators act only as agents for the owners or contractors providing the means of transportation or other services during the course of the tour. All tickets for such means of transportation or other services are issued subject to any and all terms and conditions under which such services are offered or provided (details available upon request), and the issuance and acceptance of such tickets shall be deemed to be consent by the tour participants to the further condition that the Organizers and/or the Travel Agent and/or the Tour Operator shall not be or become liable or responsible in any way for any loss, damage, injury, accident, delay, changes in schedule, hotel overbooking or other inconveniences to the tour participant, the property or effect of such tour participant, howsoever caused by such means of transportation or other services.
Sun N Sea Holidays have the sole and absolute discretion to cancel or shorten the duration of any tour in the event of force majeure, hostilities, accident or other circumstances beyond the control of the Sun N Sea Holidays which render it necessary in the Sun N Sea Holidays reasonable opinion that such steps be taken. The Organizers shall be relieved of all liabilities and obligations resulting therefrom, upon notice to the tour participants and full refund of any amount paid for the tour or the unused portions of the tour, as appropriate.
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