中文 | Eng
Terms and Conditions

Overall

  1. All adventure, diving (including diving package and Live On Board Package) and leisure packages are sold in Hong Kong Dollars.
  2. All packages are subject to additional high season surcharge during Easter, summer holiday, weekends, public holidays, Christmas and Chinese New Year.
  3. Air tickets are not re-routable, endorsable and refundable.
  4. Air tickets are valid on flight and date shown only. Refund is not applicable after expiration.
  5. Prices are subject to change without notice.
  6. Please contact our representatives for updated prices.
  7. If you are not BNO or HKSAR passport holder, please enquire the relevant visa requirement before placing your booking.

All Package Excludes

  1. Airport taxes, other travel taxes, travel documents and visa fees.
  2. Meals other than those specified in the itinerary.
  3. All laundry and personal services, telephone charges, alcoholic beverages, soft drinks, hotel room services, optional tours and other personal expenses.
  4. All travel insurance. Travelling insurance is strongly suggested for all kinds of packages.

Cancellation Policy

Air ticket and package voucher once issued are non-refundable, non-reroutable and non-endorsable

Infant and Child Prices

  1. Child prices are applicable for children under the age of 12 at the time of departure.
  2. Infant prices are applicable for infants under the age of 2 at the time of departure.
  3. Unless otherwise specified, adults payments applies for persons of all ages.

Hotel Accommodations

Variations exists between different rooms and hotels. Sun N Sea Holidays cannot guarantee the decoration of the rooms and the services provided by the hotels.

Office Hours

Monday to Sunday: 10:00-19:00 

General Holidays: 10:00-19:00 (closed on Lunar New Year, The day following the Chinese Mid-Autumn Festival and Christmas Day )

Liabilities

Sun N Sea Holidays and its operators shall not under any circumstances be liable, in contract, tort or otherwise, for:

Any of the expenses, damages or losses incurred or sustained by any tour participant which arise from or as a result of the delay or cancellation of any scheduled flight.

Any of the expenses, damages or losses incurred or sustained by any tour participant which arise from or as a result of changes in the travel programmes, routes or timetables, provided that, in the case of such changes which result in a decrease in the cost to the Sun N Sea Holidays, an amount equal and limited to such decrease only shall be refunded to the tour participants.

Any of the expenses, damages or losses incurred or sustained by any tour participant which arise from or as a result of the missing of the flight due to the tour participant's failure to comply with airline check-in and boarding procedures, and/or failure to comply with visa and health requirements of the countries they intend to visit.

It is expressly declared that all the airlines concerned, their servants, agents and affiliates are not liable, in contract, tort or otherwise, for any loss, damage or injury howsoever caused to the tour participants during the time in transit. The passenger ticket in use by such airlines, when issued, shall constitute the sole contract between the airlines and the purchaser of these tickets and/or the tour participants, and the tour participants shall be deemed to have full notice of the terms and conditions of such contractors.

It is also expressly declared that the Sun N Sea Holidays and its operators act only as agents for the owners or contractors providing the means of transportation or other services during the course of the tour. All tickets for such means of transportation or other services are issued subject to any and all terms and conditions under which such services are offered or provided (details available upon request), and the issuance and acceptance of such tickets shall be deemed to be consent by the tour participants to the further condition that the Organizers and/or the Travel Agent and/or the Tour Operator shall not be or become liable or responsible in any way for any loss, damage, injury, accident, delay, changes in schedule, hotel overbooking or other inconveniences to the tour participant, the property or effect of such tour participant, howsoever caused by such means of transportation or other services.

FORCE MAJEURE

Sun N Sea Holidays have the sole and absolute discretion to cancel or shorten the duration of any tour in the event of force majeure, hostilities, accident or other circumstances beyond the control of the Sun N Sea Holidays which render it necessary in the Sun N Sea Holidays reasonable opinion that such steps be taken. The Organizers shall be relieved of all liabilities and obligations resulting therefrom, upon notice to the tour participants and full refund of any amount paid for the tour or the unused portions of the tour, as appropriate.


Disclaimer Notice (ePaylinks)

You use this EPlayLink Payment Gateway at your risk. You must evaluate, and bear all risks associated with, the use of any content, including reliance on the accuracy, completeness or usefulness of any content. In particular, where information relating to companies, investments or securities is provided on or via the Payment Gateway, such information is provided for information purposes only. You should seek your own independent advice with respect to any content.

Sun N Sea Holidays endeavour to provide a convenient and functional Payment Gateway, but we do not guarantee that the content will be error free or that the Payment Gateway or the server that operates it are free of viruses or other harmful components.

Although we will use reasonable endeavours to maintain the content, we do not undertake to provide support or aintenance services for the content. We urge you to keep backup copies of content you post to, maintain on or use with the Payment Gateway.

If your use of the Payment Gateway results in the need for servicing or replacing property, material, equipment or data, we will not be responsible for such costs. Without limiting the above provisions, everything on the Payment Gateway (including the Service) is provided to you "as is" and "as available" without warranty or condition of any kind, either expressed or implied, including, but not limited to, any implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We exclude all representations and warranties to the fullest extent permissible under any Applicable Law in relation to the information or services available from the Payment Gateway and disclaim all liability arising out of, consequent on or which relates to:

  • any access by you to the information available from this Payment Gateway;
  • any use of this Payment Gateway;
  • any use of any information, content or services available from this Payment Gateway.
  • If a jurisdiction does not allow the exclusion of implied warranties in accordance with the above paragraph but allows limitations of a certain maximum extent then we limit our warranties to that extent.
  • In relation to this Payment Gateway and any information or services available from this Payment Gateway, we disclaim all representations and warranties of any kind including, to the extent permitted by law, all representations and warranties as to satisfactory quality or fitness for a particular purpose.
  • Neither Sun N Sea Holidays nor accept any responsibility whatsoever and shall not be liable for any direct, indirect, special or consequential loss or damage howsoever suffered or incurred in connection with the use of this Payment Gateway and any information or services available from this Payment Gateway.
  • Neither Sun N Sea Holidays nor accept any responsibility for the accuracy or completeness of this Payment Gateway or any information or services available from this Payment Gateway.
  • By using this Payment Gateway and any information or services available from this Payment Gateway, you irrevocably and unconditionally accept and agree to be bound by this disclaimer notice.
  • In case of discrepancy between the English and Chinese versions, the English version shall prevail.